When a city, town, or public agency evaluates a new website, one number tends to dominate the conversation: How much will it cost to build?That is an important question—but it may be the wrong one.A more useful question is: What will this website cost us over the next...
Choosing a government website vendor is a decision that can affect your municipality for years. A polished demonstration may highlight attractive features and an easy-to-use interface, but it may not answer one of the most important questions: What happens when you...
A municipal website RFP does more than tell prospective vendors what features your city or county needs. The requirements you include can determine who controls your website, how easily you can change providers, what your long-term costs look like, and whether your...
When local governments evaluate new website platforms, two terms appear again and again: open source and proprietary software. Vendors may use these labels as selling points, but understanding what they mean is essential before making a long-term technology...
Your city or local government website may look modern. It may work perfectly for your staff. Residents may use it every day without reporting problems.But is your website actually ADA compliant?For cities, towns, counties, and special districts, that question is...
Most local governments assume they own their website. After all, they paid for the design, supplied the content, and continue paying for hosting and maintenance. But there is a more important question every municipality should ask: If we changed vendors tomorrow,...
